General:
Here at Town & Country Trees & Gardens we take your privacy seriously and will only use your personal information to provide the products and services that you have requested. Whilst we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.
Visitors to our website:
We use a program called Wusage to generate website statistics by analyzing the web server logs, extracting useful information without identifying anyone, in order to find how people are using our site.
Google Tag Manager
We use Google Tag Manager to manage and deploy marketing and analytics tags on our website. Google Tag Manager itself does not place cookies or collect personal data. It functions strictly by triggering other scripts (such as Google Ads or Google Analytics) based on the consent choices you make in our cookie banner.
Google Ads & Conversion Tracking
We use Google Ads tracking technologies to measure the effectiveness of our advertising campaigns and to serve personalized advertisements to you based on your previous visits to our website.
Data Collected: Network tracking identifiers, device information, IP address, and details of your interactions with our ads or website.
Purpose: Campaign measurement, audience remarketing, and ad personalization.
Data Sharing: This data is directly transmitted to and processed by Google. For more information on how Google manages and uses your personal data, please visit Google's Privacy & Terms Site.
Information Collected from the Website:
The only personal information collected by this website itself is your e-mail address if you decide to contact us via any of the e-mail links on the website or the information you provide us with on the "Make an Enquiry" form for Firewood. This website does not have any applications or programs that gather information from your computer without your consent.
How We Use Your Information:
We collect personal data—including your name, phone number, email address, and service address when you request a service, book online, or contact us. We use the Jobber platform to manage our business operations, schedule appointments, and communicate with you.
SMS Text Messaging Communications:
By providing your phone number, you agree to receive text messages (such as appointment reminders, booking confirmations, and status updates) from us related to your service. Message frequency varies. Standard message and data rates may apply. You can reply STOP at any time to opt out of text messages.
People who email us:
You should be aware that any emails we send or receive may not be protected in transit do to the nature of e-mail transmissions generally. .
Disclosure of Personal Information:
We will not give out any information collected to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never wilfully sell, lease, or rent any of your or your personally identifiable information to any third party. Your information is stored securely within Jobber and is only accessed by us to service your account.
Links to other websites:
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Summation:
Any personal information collected by Town & Country Trees & Gradens will be collected in order for use in our records and to communicate with clients and will be kept in our records only as long as is necessary to provide requested services to the client. If you have any questions about this privacy statement or the practices of this site, please contact us.
How to contact us:
If you want to request information about our privacy policy you can email us.